Refract Investigations — restricted access · apply below Original research · primary source documents · on-record interviews Access is individually reviewed and approved by the editorial team Refract Investigations — restricted access · apply below Original research · primary source documents · on-record interviews Access is individually reviewed and approved by the editorial team
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New Interview Series 01 · Seen or Sidelined? →
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2Reader surveys run in Lima
+65 ptsRise in LGBTQ+ readers who feel represented
85.7%Feel more able to spot a reliable source
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Interview Series · 01
Seen or Sidelined? Two LGBTQ+ Voices on Who Gets Shown on Screen

An activist in Lima and a student in Wisconsin answer the same two questions about representation.

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Survey Data · 01
The First Refract Reader Survey: How Peruvian Students See the News

The baseline survey that shaped what Refract became, before a single article was published.

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Survey Data · 02
The Second Refract Reader Survey: Did Any of It Actually Work?

The same students, months later. What changed after Refract's first stretch of publishing.

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Investigations
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Interview Series · 01
Seen or Sidelined? Two LGBTQ+ Voices on Who Gets Shown on Screen

Refract's first reader survey found that 85.7% of secondary school students in Lima rated the accessibility of LGBTQ+ news at 1–2 out of 5. We wanted to hear from the people behind that number, so we asked two members of the LGBTQ+ community, one in Peru and one in the United States, the same two questions: how do they see the community represented in the news and on television, and what has their own experience been like?

Refract interview card: portrait of Juan Nicolás Montoya, LGBTQ+ activist and marketing strategic planner
Juan Nicolás Montoya
LGBTQ+ Activist & Marketing Strategic Planner · Peru
On representation · Sobre la representación
“Sinceramente, la tele peruana casi siempre nos ha puesto en dos cajones: o somos el chiste del programa cómico o salimos en la sección de policiales. En marketing siempre decimos que ‘lo que no se muestra bien, no existe’, y acá la representación ha sido superinjusta. Últimamente se ve un poquito más de apertura en redes sociales, pero la televisión abierta todavía le tiene pánico a mostrar nuestras vidas con normalidad, sin morbo ni caricaturas.”

“Honestly, Peruvian TV has almost always put us in two boxes: either we're the joke on the comedy show or we show up in the crime section. In marketing we always say ‘what isn't shown well doesn't exist’, and here representation has been deeply unfair. Lately there's a little more openness on social media, but broadcast TV is still terrified of showing our lives as normal, without morbid curiosity or caricatures.”

On his own experience · Sobre la experiencia personal
“Mira, ha sido un camino de puro aprendizaje y de ponerse fuerte. Vivir en una sociedad conservadora te obliga a estar afirmándote todo el tiempo. Pero haber pasado por eso también me dio mucha empatía y visión; hoy uso justamente lo que sé de comunicación y estrategia para abrir cancha, meter el tema de la diversidad en la mesa y demostrar que nuestras historias importan y valen igual que las de cualquiera.”

“Look, it's been a road of pure learning and of growing stronger. Living in a conservative society forces you to keep asserting yourself all the time. But going through that also gave me a lot of empathy and perspective; today I use exactly what I know about communication and strategy to make room, put diversity on the table and show that our stories matter and are worth as much as anyone's.”

“Lo que no se muestra bien, no existe.”What isn't shown well doesn't exist.
Sky (pseudonym)
22 · Biology student, University of Wisconsin–Eau Claire · United States
How do you usually see the LGBTQ+ community represented in American news or on television? Is that representation fair?
“I haven't seen much representation, any really, that isn't from small indie studios or that causes public issues and controversy.”
What has your experience been like as a member of the LGBTQ+ community?
“It's… hard? I guess, to just ‘ask’. I'm afraid to be more open and find people like me.”
What both of them said
From Lima and from Wisconsin, both describe the same two problems. LGBTQ+ people are either missing from mainstream screens or shown only through comedy, crime or controversy, and that absence makes it harder to be open in everyday life. Juan Nicolás sees social media opening up faster than broadcast television; Sky finds representation mostly in small independent productions.
Methodology note
Two interviews conducted by Refract in 2026, using the same two questions. Juan Nicolás Montoya answered in Spanish; his answers are published in full with an English translation by Refract. Sky answered in English; "Sky" is a pseudonym used at the interviewee's request, and the interviewee agreed to publication. Answers are lightly edited for spelling only. Two voices are not a representative sample: this piece shows lived experience, not statistics.
2026 Interview
Survey Data
The First Refract Reader Survey: How Peruvian Students See the News

Before Refract published a single article, the team ran a baseline survey of secondary school students in Lima to test two assumptions behind the whole project: that young people felt ignored by mainstream media, and that LGBTQ+ news specifically was hard to find in the first place. The survey wasn't a formality — it directly shaped what Refract became.

Bar chart of baseline survey results: 85.7% rated LGBTQ+ news accessibility 1-2 out of 5, 42.9% say media never focuses on youth opinion, 78.6% want to stay informed rather than be entertained
Key findings
85.7% of respondents rated the accessibility of LGBTQ+ news coverage at 1–2 out of 5.
42.9% said mainstream media never focuses on youth opinion.
78.6% said the thing they wanted most from a platform like Refract was simply staying informed, not entertainment.
What it changed
These three numbers became the direct basis for how Refract was built, not just what it covers. The LGBTQ+ accessibility gap led to a dedicated LGBTQ+ Rights category rather than folding those stories into general news. The youth-opinion finding shaped an editorial voice that reports directly from young people's own words instead of paraphrasing adults' opinions about them. And the preference for "staying informed" over entertainment led to Refract's fact-check-first publishing standard — no article goes out without a sourced methodology page, even when a punchier, less-sourced version would get more engagement.
Follow-up
A second survey, run after Refract's first months of publishing, measured whether those changes actually moved the numbers: 85.7% of respondents reported feeling more able to identify a reliable news source after reading Refract, and 78.6% said they felt heard by Refract's coverage — up 35.7 points from the baseline survey above.
2026 Survey
Survey Data
The Second Refract Reader Survey: Did Any of It Actually Work?

The baseline survey told Refract what to build. This one asked whether building it made any difference. The team went back to the same population, students, months later, after Refract's first stretch of publishing, and asked the same questions again.

Bar chart comparing baseline to follow-up survey results: feeling represented rose from 25% to 90%, feeling heard rose from 42.9% to 78.6%
Key findings
90% of surveyed LGBTQ+ readers now feel represented in Refract's coverage, up from a 25% baseline, a 65 point increase.
78.6% feel heard by Refract's coverage, up from 42.9% at baseline, a 35.7 point increase.
85.7% of respondents report feeling more able to identify a reliable news source after reading Refract.
What it changed
This survey didn't just confirm the baseline findings, it fed back into how the team operates. The 4.6 out of 5 satisfaction score from writers led to a formal internal editorial guide (minimum five sources, APA 7th edition, mandatory fact-check sheet) that new contributors are now trained on directly, instead of learning the standard article by article.
Methodology note
Same population as the baseline survey: secondary school students in Lima. 6 of 7 active Refract writers also completed a separate internal feedback questionnaire on mentorship and editorial support, scoring it 4.6 out of 5.
2026 Survey